Customer Service Agreement

Services rates determined by physical address and type of service container

FIRST MONTH SERVICE PAYMENT AND COMPLETED AGREEMENT REQUIRED PRIOR TO START OF SERVICE

This agreement is for curbside pickup between the above customer and Davis Sanitation, Inc. Customers may cancel by calling the landfill or in writing to the billing office. Polycarts and dumpsters are property of Davis Sanitation. The delivery fee is non-refundable. The customer agrees to keep the dumpster for a 6-month minimum. Normal household trash only. No construction debris in the dumpster (NO roof shingles, tiles, concrete, large logs, rocks, etc.).
Policies and procedures: Davis Sanitation is not responsible for missed pickups if the physical address and detailed directions are not provided on this form. The customer is responsible for notifying the landfill immediately if trash was not collected on set day. Customer must keep the path to dumpster clear of any obstacles. No credit for missed pickup since all trash is removed on the next scheduled pickup. To restart service due to non-payment, a deposit, reset fee, and a valid credit card or bank account for monthly auto-pay will be required if the container is removed for nonpayment. The customer must put trash out by 5 am. We make every effort to provide weekly service, however, due to adverse weather, two pickups per month are guaranteed to rural customer. Trash must be bagged. we cannot accept tires, batteries, motor oil, or any hazardous waste. Brush must be in 4 ft bundles with branches no thicker than 3 inches. We have the right to refuse service to anyone for any reason. The customer shall be responsible for physical damage (beyond normal wear and tear) done to the container(s) while at the customer site. Davis Sanitation is not responsible for ruts in yard. 

Roll Off Agreement

6 TONS MAX. after 6 tons landfill fee is $31.50/ton

T6 Tons Max; after 6 tons landfill fee is $31.50 /ton; Customer agrees to pay for any overweight fees. Contractor has the right to bill your credit card for overweight fees and swap outs. Payment must be made before or at time of delivery/swap out of container.

Customer will take full responsibility of any amount due to service should there be an absence of representative at the site of drop off requested. Each delivered container must be serviced at least once in a 30 day period. Davis Sanitation reserves the right to bill customer’s credit card for one haul per
container at the agreed base rate per 30 day period. During peak season there is a per day rental fee after 15 days. During off-peak season there is a per day rental fee after 30 days. We have the right to refuse service to anyone. The customer shall be responsible for physical damage (beyond normal
wear & tear) done to the container(s) while at the customer’s site. Davis Sanitation is not responsible for damages done to yards, utilities, sidewalks, and driveways.